The physical workplace is rapidly changing, as the where, how and when employees work evolves. Now more than ever, organisations are seeking to understand the impact that the physical workplace and operational models have on employee wellbeing and productivity.
Workers are increasingly mobile, and expect greater autonomy and flexibility over how and where they work. Meeting these expectations is critical to attracting and retaining talent.
How should organisations measure and understand the relationship between the built work environment, organisational culture and operations, and employees?
As authorities on the complexity of property, and as an employer of choice, Cushman & Wakefield engaged the expertise of Leesman to help provide critical insights into the relationship between the built environment, culture and employee mental health.
The Leesman Index uses benchmarking surveys to assess how an effective work environment supports employees and organisational performance and measures and evaluates the relationship between workplace activities, workplace design and effectiveness. Using survey analysis Leesman benchmark the workplace and are the largest independent source of workplace effectiveness data in the world.
Leesman indicates that approximately 50% of workplaces impact negatively on productivity. By creating insight into the relationship between the built environment and its impact on worker effectiveness, asset owners and tenants can design more robust spaces that support increased workplace outcomes.
Following Cushman & Wakefield’s Victorian business relocating to 2,500 sqm at Dexus Property Group’s 385 Bourke Street Melbourne, Leesman were commissioned to survey employees initially and then again post the 6 month relocation “honeymoon period”.
The survey comprised of a series of questions categorised in to workplace impact, workplace activities, physical features, workplace services, mobility, leadership and mental health.
Subsequently, Cushman & Wakefield’s 385 Bourke Street office scored 71.5 and was awarded a Leesman+ rating. Leesman+ is a group of high performing buildings across the globe that have scored 70 Lmi or above and demonstrated superior effectiveness, productivity, and performance. Of the 2,000 plus buildings that Leesman have surveyed across 60 countries, only 45 have achieved this rating.
The unique opportunity to gain a holistic, multi-dimensional view of the workplace enabled Cushman & Wakefield the opportunity to examine the workplace features, services and infrastructures that contribute to a high performing workplace that attracts and nurtures talent.
Click here to contact our workplace team and learn more about the impact of the built work environment and the Leesman Index